We’ve made some changes to our Customer Service email, and we want you to know about it!

Making it easier to do business with Dufferin Aggregates is our priority. We understand that email is an integral part of our customer support offering.

Our customer service email offers a convenient, fast, and reliable method to communicate & collaborate. We want to hear from you! Send us your questions, inquires, concerns to our new and improved Customer Service email @ askdufferinaggregates@ca.crh.com.

As always, we look forward to hearing from you!

Jonathan Clark, a foreman at Dufferin Aggregates, a Division of CRH Canada Group Inc., in Aberfoyle, has been named as a recipient of Rock to Road’s Top 10 Under 40

Congrats to Jonathan Clark, Foreman at the Dufferin Aggregates Aberfoyle Pit, who was named a #Top10Under40 recipient on the
@RockToRoadlist for 2021!

Dufferin Agreggates Flamboro Nominated for “Tims for Good” Sustainability Program

Tims-for-Good-Truck-Visiting-the-Flamboro-Quarry

Tim’s for good is part of a Tim Hortons Sustainability program focused on community support.  Each month Tim Hortons selects an industry to acknowledge. They coordinate with local communities and collect nominations for the chosen industry. For the month of November, 2021, Construction is the focus, and Dufferin Aggregates, Flamboro Quarry was nominated by the Local business owners in Hamilton.

Employees at the Flamboro quarry were pleased to receive delicious coffee and baked goods from the Tims for Good truck, as a thank you for all that they do!

Electronic Ticketing (E-Ticketing)

 

At Dufferin Aggregates we continuously try to improve our business and offer solutions that add value to our customers, and we are proud to say that we’re joining the 21st century by going digital with e-ticketing.

Electronic tickets (E-tickets) are a natural progression for our industry. The information provided on the e-ticket contains the same details as the paper version. We are also excited to provide our delivery acknowledgment functionality as a complimentary addition to e-ticketing. Allowing our customers to acknowledge each delivery ticket through an accept or reject option. Our E-ticket platform comes equipped with new reporting features, providing our customers with full visibility of real time and historical ticket acknowledgment details.

E-ticketing is an integrated real-time paperless ticketing solution, which allows you to review the details of your shipment in real time.

As other industries have migrated to electronic documents, we look forward to supporting our customers as our industry begins to transition. We are excited to be able to offer this solution to our customers, as part of our value-added services.

To our valued and trusted customer, we invite you to register for our customer portal which will provide access to your e-tickets. If you already have an account in our portal, we still require you to register for the e-ticketing solution. As we transition to our digital tools, paper tickets will still be made available to the drivers. Links to our “How to” guides are below!

As we are all going through these uncertain times, we would like to reiterate our unwavering commitment to your success. Do not hesitate to contact your Sales Representative if you have any question.

Customer Portal Registration Instructions

Smart Phone E-ticketing Instructions

Laptop Computer E-ticketing Instructions

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Dufferin Aggregates supports Ducks Unlimited Canada

Ducks Unlimited Canada

Dufferin Aggregates attended the annual Ducks Unlimited Canada (DUC) – Toronto Conservation Dinner.

DUC is a private, nonprofit organization dedicated to conserving, restoring and managing wetlands and their associated habitats for North America’s waterfowl, other wildlife and people.

Buckhorn Quarry – Making Rip Rap

Breaking and sorting rocks to produce Rip Rap

Rip Rap Production Process

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New Ticket Format

Dufferin Aggregates example ticket format

Dufferin Aggregates New Ticket Format

Dufferin Aggregates is excited to introduce the roll out of our new ticket format!

We have improved the layout of the ticket to create an easier read for our customers. We have also improved the shipment details as they will now appear more structured.

In addition to enhancing the look of our tickets, we have upgraded to laser printers, allowing us to move to a new two page design with quicker print times.

We hope you enjoy the new layout!

 

DUFFERIN AGGREGATES’ PARIS PIT CERTIFIED BY THE CORNERSTONE STANDARDS COUNCIL

Dufferin Aggregates Employee watering a newly planted tree at the Dufferin Aggregates Paris Pit

Cornerstone Standard’s Council (CSC) completed an evaluation assessment of the Dufferin Aggregates Paris Pit on June 13-15, 2017. This assessment involved an on-site visit, review of documents, and interviews with staff and interested parties.

On August 17, 2017 the Dufferin Aggregates Paris Pit received CSC certification. For more information, please visit the CSC website.

Our new Customer Self-Service Portal

Inside the customer portal

Our new Customer Self-Service Portal 

Our customer portal has always been a tool that helps you access your invoices, tickets and order history.

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CRH Canada Acquisition of K.J. Beamish Construction assets

Beamish day

CRH Canada acquires assets from K.J. Beamish Construction Co.

In May 2017, CRH Canada reached an agreement with K.J. Beamish Construction Co., Limited (Beamish) for the purchase of certain of its road construction assets and aggregate pits, quarries and properties north of the Greater Toronto Area (GTA).

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